SERVICE CONCEPT

服务理念



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


SERVICE SYSTEM

服务系统



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


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             Diode Laser Hair Removal

             Diode Laser Hair Removal

       Nd Yag Laser Tattoo Removal

       Nd Yag Laser Tattoo Removal

                        skin rejuvenation

                        skin rejuvenation

                        slimming machine

                        slimming machine

           Laser handpiece repair service

           Laser handpiece repair service

                 Industrial Laser Module

                 Industrial Laser Module

All kinds or brand diode laser hair removal treatment hand piece repair

All kinds or brands of diode laser hair removal treatment handpiece repair

- Germany laser bar --- Long service life
- Advanced laser module assemble technology--- Great working performance
- 100W laser power per bar --- Great treatment result



















Steps of repairing your handpiece


1.Provide the service information you need.
Firstly, you need to send the laser diode head to us, it can not send old diode, need to send to us the structure design of the diode and dimension details stack. We will repair the old diode or design a new stack to replace the old one.
2.we disassemble the diode stack and test the old laser stack. For the microchannel laser stack, Such as Alma laser, Lightsheer, Syneron. We will test each laser plate one by one to confirm whether there are anyone bars that still can work. If there have some good bars, the repairing charge will lower. For macro laser stack like most product made in China, we will test the whole laser stack together

 








 3.We will mount the diode bar to the heat sink and assemble the diode stack to old or structure in our cleaning lab Our bars and microchannel cooler are imported from Germany manufacturer. We strictly manage to mount, assembling, and testing step during laser stack production. Every stack will be fully tested and had 8 hours burning test.






 4.The Fourth step:
Our experienced technician will reassemble the handle piece. Which include:
a. Install the new laser stack into the handle piece.
b. Clean the lens and check the TEC and other parts inside the handle piece
c. Test the power output of the whole handle piece.
d. Clean the cover shell of the handle piece and package it.
5.We send the finished good diode laser stack or hand piece to your address



























All kinds or brand diode laser hair removal treatment hand piece repair
All kinds or brands of diode laser hair removal treatment handpiece repair

- Germany laser bar --- Long service life
- Advanced laser module assemble technology--- Great working performance
- 100W laser power per bar --- Great treatment result
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E-mail: info@oriental-laser.com

            sales@oriental-laser.com

 

Phone: +86 01062258470

 

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